CICOA provides scheduled shuttle services from various senior apartment complexes in Marion County to grocery stores, shopping centers, banking institutions and other locations. A cost of $2.00 per consumer for each roundtrip helps support the program. For specific dates, times and locations, call (317) 803-6153.

CICOA also offers contracted shuttle services to other human services non-profit agencies for special events for a cost-recovery contribution of $50/hour per vehicle. A signed Shuttle Site Agreement must be on file before any trips are scheduled. For more information, call (317) 803-6153 or email transportation@cicoa.org.

How It Works

CICOA keeps a regular schedule for pick up and destinations to grocery stores, banking institutions, shopping centers and special group outing locations.

The requirements for service are:

Complete an Application (English) (Spanish) form prior to first-time use for any travel option and return it to CICOA

  • Scan and email to:  transportation@cicoa.org
  • Fax to: (317) 803-6151
  • Mail to: CICOA Aging & In-Home Solutions, ATTN: Way2Go Transportation, 4755 Kingsway Drive, Ste. 200, Indianapolis, IN 46205.
  • Visit our offices: 4755 Kingsway Drive, Ste. 101, Indianapolis, IN 46205.

For specific pick up dates/time/locations call 317-803-6153, 8:00 a.m. – 5:00 p.m., Monday – Friday. A cost of $2.00 per consumer for each roundtrip helps support the program.

How to Get Started

To use the grocery shopping/shuttle service, your apartment complex must have a signed Shuttle Site Agreement on file with our office. This process can be started by contacting our office at (317) 803-6153 or emailing transportation@cicoa.org. You must also complete and submit a Senior Transportation Program application. Your application will be processed within three to five (3-5) business days of receiving it in our office.

Service Coordinators can schedule grocery shopping/shuttle services by calling (317) 803-6153 or emailing transportation@cicoa.org. Trips must be requested at least one week prior to trip date. Availability is not guaranteed.

For more information about CICOA’s Senior Transportation Program, call (317) 803-6153, Monday – Friday, 8:00 a.m. – 5:00 p.m., or email transportation@cicoa.org.