Exceptional Experiences Committee Leads CICOA on Imaginative Journey
The Exceptional Experiences Committee is setting the stage to shift CICOA’s focus from providing a service to creating an experience. Creating an experience requires a commitment to engage clients on an emotional, physical, intellectual and even spiritual level.
Compassion has always been a job requirement when serving CICOA clients. However, interacting with clients so that they may fully experience compassion is a new challenge. The Exceptional Experiences Committee will lead CICOA employees on an imaginative journey to do just that. This is no small task, as it requires a dramatic shift in the way success is measured. In fact, it is an expectation that we focus on what cannot be measured at all.