$70,000 United Way Grant Helps Continue Transportation Service

POSTED: June 27, 2012

CICOA Aging & In-Home Solutions received a $70,000 grant from the United Way of Central Indiana for its Way2Go transportation service for seniors and those with disabilities in Central Indiana. The United Way funds provided the local match grant needed to continue the federally funded transportation service that was provided by the Indianapolis Senior Center before it closed in June 2012.

Transportation is consistently ranked as one of the top unmet needs for older adults and people with disabilities in Central Indiana. Way2Go provides a number of low-cost transportation options in Marion County, including a taxi discount program, essential needs transportation, wheelchair transportation through Yellow Cab, and weekly grocery shopping/shuttle service for 20 senior apartment complexes.

The service provides transportation for medical appointments, grocery shopping, pharmacy needs, banking and government services. As of May 31, 2013, Way2Go has provided:

  • 10,966 direct trips for 2,835 clients.
  • 4,144 wheelchair vouchers for 364 clients.
  • 10,548 taxi discount books for 1,501 clients.

Direct trips includes CICOA’s Essential Needs and Shuttle Services. Essential Needs transportation is a demand-response service where drivers pick up clients at their homes and take them to life essential destinations (medical appointments, grocery, bank, pharmacy, government services, etc). Shuttle Services refers to group transportation from subsidized senior apartment communities and community centers within Marion County to various locations.

“CICOA works to provide services to seniors and those with disabilities where they live so they can maintain their independence and quality of life,” said Emily Arent, director of Way2Go. “The transportation service is a key element to link them to essential services that are vital to their well-being.”


CICOA Aging & In-Home Solutions is the premier source of information and access to resources for older adults, people of any age with a disability and family caregivers living in Central Indiana. Through a network of agencies, service groups and volunteers, CICOA provides home care services, home-delivered and neighborhood meals, home health care, transportation services, home modifications, respite care and caregiver assistance. Annually, CICOA’s Aging & Disability Resource Center handles more than 100,000 calls from people seeking assistance with aging and disability issues. CICOA is Indiana’s largest Area Agency on Aging and serves Boone, Hamilton, Hancock, Hendricks, Johnson, Marion, Morgan, and Shelby Counties, where more than 26 percent of the population lives. To learn more about CICOA visit


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