We pride ourselves on being flexible, but there are some things we feel very strongly about.

Here’s what I-CARE means to us:

I    Integrity – Exhibits a commitment to demonstrating & promoting an environment of continuous learning, open honest dialog & trust by:

  • Avoiding triangulation
  • Asking questions vs. making assumptions
  • Practicing peer coaching; fostering positive & constructive feedback

C    Courage – Demonstrates the ability to contribute to the shared vision & purpose of CICOA by:

  • Respectfully addressing concerns, questions & conflicts
  • Offering potential solutions to problems identified; being part of the solution
  • Maintaining a “can do”, flexible, & positive attitude
  • Demonstrating openness to change & new ideas

A   Accountability- Accepts the personal responsibility necessary to achieve team & organizational outcomes by:

  • Realizing that “I am in charge of & responsible for my experience, actions & emotions”
  • Actively searching for creative solutions to meet customer & organizational needs
  • Accepting situations & requests as opportunities rather than as burdens
  • Learning from mistakes & inviting feedback

R   Respect – Exhibits a commitment to demonstrate respect by:

  • Sharing my feelings, thoughts & wants with the intention to create a “win-win” situation
  • Maintaining an open dialogue even if desired outcome is not reached
  • Attempting to understand through actively listening with intention

E   Excellence – Strive for excellence in all areas of my role within CICOA, focusing on making a contribution by:

  • Doing my part to create an environment of celebration & collegial fun
  • Welcoming and mentoring new staff with warmth and respect
  • Not being satisfied with the “status quo”
  • Maintaining high standards in all areas of my responsibility