Careers That Make a Difference

Find your calling at CICOA while improving quality of life for others.

Careers That Make a Difference

Find your calling at CICOA while improving quality of life for others.

CICOA is growing! Apply now for open positions as a Care Manager!

Our Vision

Indiana - a community where older adults and those of any age with a disability flourish.

We need people to make that happen. A career at CICOA matches your passion for helping others with our dedication to improving lives.

Is CICOA the right fit for you? Consider a career here if:

  • You’re passionate and interested in social work, working with seniors or people with disabilities, or making change through a nonprofit.
  • You believe in creating exceptional experiences for clients and co-workers.
  • You work hard and have an awesome time doing it.
  • You’re seeking a rewarding career in Central Indiana. Our office is located in north Indianapolis, and we serve Boone, Hamilton, Hancock, Hendricks, Johnson, Marion, Morgan and Shelby counties.

Culture

  • Supportive environment
  • Flexible hours
  • Competitive pay
  • Beautiful headquarters near Keystone at the Crossing
  • On-site fitness center
  • Opportunities for advancement
  • Commitment to diversity & inclusion
  • Wellness initiatives
  • Jeans days on Fridays

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account (HSA)
  • Employee Assistance Program (EAP)
  • Life Insurance & Dependent Life Insurance
  • Short Term & Long Term Disability
  • Retirement Savings Plan
  • Earned Leave Time (vacation, sick, personal)
  • Holidays
  • Educational Assistance
Older woman getting out of a CICOA Way2Go Transportation Van
Evelyn 2018

Core Values

Integrity

Exhibits a commitment to demonstrating & promoting an environment of continuous learning, open honest dialog & trust

Courage

Demonstrates the ability to contribute to the shared vision & purpose of CICOA

Accountability

Accepts the personal responsibility necessary to achieve team & organizational outcomes

Respect

Exhibits a commitment to demonstrate respect

Excellence

Strive for excellence in all areas of my role within CICOA, focusing on making a contribution

Diversity, Equity and Inclusion

Feel welcomed, respected, supported and valued at CICOA.

Emily Rodehoffer CICOA Care Manager

“One of the amazing things about care management is to work with so many people with huge, compassionate hearts, even when the situation seems impossible. Every day, we make a difference.”

- Emily Rodehoffer, Care Manager

Ready to Apply? Job Openings

See our job postings below for rewarding full-time and part-time careers and internships.

Careers

Bring your passion to a nonprofit organization that’s making a difference in Central Indiana. Click the button to apply or read the full job description.

Care Coordinator Assistant

The Care Coordinator Assistant serves as support for a team of 10-15 Care Managers (CM), a Team Leader and a Team Supervisor.   With compassion and a commitment to excellence, the Care Coordinator Assistant is a valuable link to needed services which may include home and community based services.

Experiential Learning Specialist

The Experiential Learning Specialist  will be responsible for overseeing and facilitating internships and practicum placements with the Care Manager and Options Counselor roles at CICOA.

Flourish Care Manager

CICOA Care Managers are well trained, professional, client advocates serving the referred elderly and individuals with disabilities. With compassion and a commitment to excellence, the Care Manager is a valuable link to needed services which may include home and community based services and nursing home placement.

HCC Assistant

HCC Assistant position Assists Health Care Collaborations Director and department with administrative duties with compassion and a commitment to excellence.

HCC Options Counselor Float

HCC Options Counselor Float position is responsible for filling vacancies within the Healthcare Collaborations Department due to role creation, leaves, time off or terminations.

Managed Care Options Counselor

The Managed Care Options Counselor is responsible for assessing the needs of individuals and/or their caregivers when they are referred by provider sources.

Meal Site Representative- Part Time

Meal Site Representative- Part Time is responsible for the daily lunch service at a senior meal site sponsored by CICOA.

Meal Site Representative- Part Time

Meal Site Representative- Part Time is responsible for the daily lunch service at a senior meal site sponsored by CICOA.

Options Care Manager

 Options Care Managers are well trained, professional, client advocates serving the referred elderly and individuals with disabilities. With compassion and a commitment to excellence, the  Options Care Manager is a valuable link to needed services.

Phone Options Counselor

 Phone Options Counselors   provides information and referral services to an inquirer in response to a direct request for information or service. With compassion and a commitment to excellence, the Phone Options Counselor is a valuable link to needed services.

Transition Options Counselor

 Transition Options Counselors are well trained, professional, client advocates serving the referred elderly and individuals with disabilities. With compassion and a commitment to excellence, the Transition Options Counselor is a valuable link to needed services.

Internships

We value interns for their creativity, go-get-’em attitude, ambition, and eagerness to learn. As an intern, you’re part of the team, bringing your ideas to the table and gaining practical experience for your future.

“[During our internship at CICOA,] we learned what person-centered care looks like and how important it is to involve the client in the decisions about their lives.”
- Julia Ollikainen & Trellie Johnson, MSW Interns

VISTA Health & Wellness Coordinator

CICOA is instrumental in the quality of life of seniors and those with disabilities. Be the VISTA member who can boast that you improved the overall health/nutrition of low-income seniors in Central Indiana!

VISTA Nutrition & Food Security Assistant (Summer Associate)

Elevate the health of seniors! As our summer VISTA you will enhance the lives of seniors through food security and better nutrition. This is a great opportunity for you to show off your passion for seniors!

Student Internships

Are you seeking a training internship in order to build the skills necessary for a career in care management or geriatrics?

CICOA has available internship positions in the fall, spring and summer. We can work with you to create an internship that develops your strengths and personal interests while giving you the opportunity to learn more about the operations of an area agency on aging and nonprofit foundation. A flexible schedule is based on your college course load and availability.

Business Intern - Summer 2021

Work with a non-profit organization to enhance and develop initiatives similar to those seen in for profit organization. Individuals will develop and craft an experience for themselves and future interns. This position will primarily work with the Fiscal and Care Management Departments within CICOA. Throughout the internship, individuals will also be exposed to and work with other departments within CICOA as it relates to business management and finances.  

We expect students to respectfully provide their opinions and recommendations to solutions, even if such view points might conflict with those of CICOA staff. This experience will include periodic touch points that allow for collaboration and education between both the intern and CICOA Staff. 

Responsibilities

  • Create and develop cross training documents and processes to allow continuity between roles and tasks.
  • Assist in processing Provider Claims and Invoices
  • Assist in reviewing and processing Provider Contracts and onboarding new Providers.
  • Create budget to actual reports for insight to various funding sources.
  • Lead monthly budget meetings for funding sources utilized by CICOA. Provide recommendations to staff for budget management.  
  • Research and recommend online options to streamline processes.
  • Assist with processing and reconciling individual client invoices.
  • Other duties as mutually agreed upon.

Qualifications

Individual must be enrolled in a college or university with a Major or intent to Major in Business, Management, Finances, or similar business focused degree. 

CICOA is an equal employment opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CICOA will be based on merit, qualifications, and abilities.