Careers That Make a Difference

Find your calling at CICOA while improving quality of life for others.

CICOA is growing! Apply now for open positions as a Care Manager!

Our Vision

Indiana - a community where older adults and those of any age with a disability flourish.

We need people to make that happen. A career at CICOA matches your passion for helping others with our dedication to improving lives.

Is CICOA the right fit for you? Consider a career here if:

  • You’re passionate and interested in social work, working with seniors or people with disabilities, or making change through a nonprofit.
  • You believe in creating exceptional experiences for clients and co-workers.
  • You work hard and have an awesome time doing it.
  • You’re seeking a rewarding career in Central Indiana. Our office is located in north Indianapolis, and we serve Boone, Hamilton, Hancock, Hendricks, Johnson, Marion, Morgan and Shelby counties.

Culture

  • Supportive environment
  • Flexible hours
  • Competitive pay
  • Beautiful headquarters near Keystone at the Crossing
  • On-site fitness center
  • Opportunities for advancement
  • Commitment to diversity & inclusion
  • Wellness initiatives
  • Jeans days on Fridays

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account (HSA)
  • Employee Assistance Program (EAP)
  • Life Insurance & Dependent Life Insurance
  • Short Term & Long Term Disability
  • Retirement Savings Plan
  • Earned Leave Time (vacation, sick, personal)
  • Holidays
  • Educational Assistance
Older woman getting out of a CICOA Way2Go Transportation Van
Evelyn 2018

Core Values

Integrity

Exhibits a commitment to demonstrating & promoting an environment of continuous learning, open honest dialog & trust

Courage

Demonstrates the ability to contribute to the shared vision & purpose of CICOA

Accountability

Accepts the personal responsibility necessary to achieve team & organizational outcomes

Respect

Exhibits a commitment to demonstrate respect

Excellence

Strive for excellence in all areas of my role within CICOA, focusing on making a contribution

Diversity, Equity and Inclusion

Feel welcomed, respected, supported and valued at CICOA.

Emily Rodehoffer CICOA Care Manager

“One of the amazing things about care management is to work with so many people with huge, compassionate hearts, even when the situation seems impossible. Every day, we make a difference.”

- Emily Rodeheffer, Care Manager

Ready to Apply? Job Openings

See our job postings below for rewarding full-time and part-time careers and internships.

Careers

Bring your passion to a nonprofit organization that’s making a difference in Central Indiana. Click the button to apply or read the full job description.

Call Routing Specialist

Call Routing Specialist are well trained, professional, who receives inbound calls from callers and determines nature of business. Directs callers to destination by performing the following duties

Care Coordinator Assistant

The Care Coordinator Assistant serves as support for a team of 10-15 Care Managers (CM), a Team Leader and a Team Supervisor.   With compassion and a commitment to excellence, the Care Coordinator Assistant is a valuable link to needed services which may include home and community based services.

Caregiver Options Counselor

Caregiver Options Counselors Coordinates projects and activities for marketing products or services for caregivers.

Flourish Care Manager

CICOA Care Managers are well trained, professional, client advocates serving the referred elderly and individuals with disabilities. With compassion and a commitment to excellence, the Care Manager is a valuable link to needed services which may include home and community based services and nursing home placement.

Field Options Counselor

 Field Options Counselor are well trained, professional, client advocates serving the referred elderly and individuals with disabilities. With compassion and a commitment to excellence, the  Field Options Counselor is a valuable link to needed services.

Field Options Counselor- Methodist Hospital Based

 Field Options Counselor are well trained, professional, client advocates serving the referred elderly and individuals with disabilities. With compassion and a commitment to excellence, the  Field Options Counselor is a valuable link to needed services.

Phone Options Counselor

 Phone Options Counselors   provides information and referral services to an inquirer in response to a direct request for information or service. With compassion and a commitment to excellence, the Phone Options Counselor is a valuable link to needed services.

Options Counseling Assistant

Option Counseling Assistants assists Options Counselors in the provision of the services necessary to implement the care plan as directed by the Options Counselor.

Transition Options Counselor

 Transition Options Counselors are well trained, professional, client advocates serving the referred elderly and individuals with disabilities. With compassion and a commitment to excellence, the Transition Options Counselor is a valuable link to needed services.

Internships

We value interns for their creativity, go-get-’em attitude, ambition, and eagerness to learn. As an intern, you’re part of the team, bringing your ideas to the table and gaining practical experience for your future.

“[During our internship at CICOA,] we learned what person-centered care looks like and how important it is to involve the client in the decisions about their lives.”
- Julia Ollikainen & Trellie Johnson, MSW Interns

Student Internships

Are you seeking a training internship in order to build the skills necessary for a career in care management or geriatrics?

CICOA has available internship positions in the fall, spring and summer. We can work with you to create an internship that develops your strengths and personal interests while giving you the opportunity to learn more about the operations of an area agency on aging and nonprofit foundation. A flexible schedule is based on your college course load and availability.

Social Work Intern - Fall 2021

The Social Work intern will gain real world, practical experience in all aspects of CICOA’s care management operations via the Flourish Care Management Department, Field Options Counseling Department, Phone Options Counseling Department, and Intellectual & Developmental Disabilities Department. CICOA empowers older adults and those of any age with a disability to remain independent in their home and in their communities for as long as possible by establishing person-centered, individualized care plans for those receiving CICOA services. The provision of these services involves utilizing quality assurance practices and outcome measurements, as well as regulatory compliance. Interns gain a large scope of valuable experiences, ranging from direct client interactions to organizational oversight. Interns learn about the common challenges faced by older adults and those with disabilities and how to apply solutions to meet these challenges.

Responsibilities

Under the supervision of leadership, responsibilities may include:

  • Client assessments and direct client interactions including care management activities
  • Assisting care manager trainers by conducting research on most effective training techniques
  • Assisting care managers with high-intensity cases through client home visits and phone calls
  • Process improvement research and application
  • Provider collaboration and interaction

Qualifications

The ideal candidate will be an undergraduate or graduate student in good academic standing in a School of Social Work program.

Community Programs Intern - Fall 2021

As the Community Programs Intern, you will be responsible for assisting the Community Programs department with a wide range of project-based work to help achieve marketing and outreach goals that support our vision- a community where older adults and those of any age with a disability flourish. You will be heavily involved with partnership collaboration, community education and promotional events, and communication on behalf of CICOA.

In this role, you’ll support the community development department’s strategic agenda to ensure that resources and actions of the department are effective and aligned with the organization’s mission, vision and goals.

You’ll have an opportunity to work with the community development team on preparing for various Dementia Friends events, memory cafe and community events.

Responsibilities

Under the supervision of leadership, responsibilities may include:

  • Community assessments
  • Organize and facilitate agency lunch and learns
  • Making organizations dementia capable, not just dementia friendly
  • Process improvement research and application
  • Provider collaboration and interaction
  • Compiles records and prepares reports within prescribed time frames
  • Represents CICOA at public functions as requested
  • Be able to pass a background check

Qualifications

The ideal candidate will be an undergraduate or graduate in good academic standing within the school program.

CICOA is an equal employment opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CICOA will be based on merit, qualifications, and abilities.