Leadership

It’s not in Lisa Schneekloth’s nature to accept the status quo, so it’s no surprise she would rise to the challenge of becoming CICOA’s first chief compliance officer. It’s a big job covering compliance, risk assessment and management, quality assurance, improvement and accreditation.

“The process will ensure the longevity and sustainability of CICOA,” Lisa said. “And it’s definitely in the wheelhouse of what I’m passionate about—doing things the right way.”

Lisa grew up in a single-parent home in the Fountain Square neighborhood of Indianapolis. Her family received subsidies for rent and meals, experiencing first-hand what many of CICOA’s clients go through. That early experience inspired her interest in helping others.

Lisa joined CICOA in 2008 as a care manager. While at CICOA, she’s also served as an options counselor, supervisor and assistant director for Flourish, and director of Meals and More. In that role, she introduced automated processes that have served clients more efficiently and resulted in high staff satisfaction ratings.

Lisa holds a bachelor’s degree in social work from IUPUI and a master’s degree in non-profit leadership from Indiana Wesleyan. Her resume also includes work with Big Brothers Big Sisters, early childhood education and the juvenile probation system.

“Working with CICOA, I’ve felt empowered to help people meet their basic needs. There’s satisfaction in knowing I’m making a difference in the community through grassroots-level social work and guiding and mentoring others to make a difference, too,” she said.

Lisa has three adult children and two adult stepchildren. Away from work, she finds time for reading, exercise and beach vacations with her husband, Scott, the lead singer in a classic-rock band.