Advancing the CICOA mission on behalf of our clients
The leadership team at CICOA Aging & In-Home Solutions is dedicated to advancing our mission and vision in Central Indiana. More than 75 volunteer leaders on our Board of Directors, Foundation Board of Trustees, Advisory Council and other committees are advocates for our mission, contributing their time, professional and personal talents, and resources on behalf of our clients.
Meet the Team
CICOA President and CEO Tauhric Brown, as a child, always looked forward to the six weeks every summer that he and his sister would spend with their grandmother in Atlanta. It was there that his passion for older adults was first kindled and where he learned some of his earliest lessons in leadership.
“My grandma ran our family from her recliner and her phone,” he laughs.
Before joining CICOA in January 2020, Tauhric was chief operating officer for Senior Services, Inc., an agency supporting older adults and people with disabilities in Kalamazoo, Mich. His career started in the U.S. Army, and then he became a successful owner/operator for a multi-carrier wireless retail company. Inspired by his family and upbringing, he made the switch to the nonprofit world to fulfill his dream of improving the lives of others.
Tauhric leads CICOA at a time when the landscape is changing rapidly for area agencies on aging nationwide. Over the next 10 to 15 years, he envisions CICOA serving as a model for managed long-term services and support, launching research institutes and using innovation as a catalyst for success.
“The future will be about filling voids in addition to connecting people to resources,” he said. “The more unmet needs we discover and the more services and products we can provide, the more clients will gravitate to us and stick to us.”
In his spare time, Tauhric enjoys playing golf in warmer months or in front of the television in the winter watching University of North Carolina basketball (a fan since the Michael Jordan days.) He and his wife, Laura, collectively are the parents of six adult children. Most recently the couple became grandparents.
Stephen Gerber has lived a lot of lives, professionally speaking. He brings experience in pastoral ministry, nonprofit management and fundraising team leadership to his role as CICOA’s chief development officer.
Stephen is responsible for the agency’s overall fundraising strategy, leading annual campaigns, major gifts, planned giving, grants and special events. The job, as he sees it, puts systems and processes in place that create authentic relationships with donors and community partners.
“There is an intrinsic dignity in helping people that is exciting,” he said. “Being able to build support for quality of life for all people along the life spectrum says a lot about the Central Indiana community.”
Most recently Stephen served as executive director of development at Grace College & Seminary in Winona Lake, Ind. There, he worked with a donor on a $1.5 million gift that established the first endowed chair in the college’s school of science and secured two separate $1 million grants for the seminary.
He holds the Certified Fund Raising Executive (CFRE) designation and the executive certificate in religious fundraising. Stephen earned a bachelor’s degree from Tennessee Temple University, a master's degree from Grace Theological Seminary and a master’s in business administration from the University of Phoenix.
He and his wife, Vicki, have two adult sons. Stephen enjoys weekend trips to the beach, reading and movies across all genres. He has followed the Indianapolis Colts from the moment they arrived in Indiana.
Chief Financial Officer Michael Johnson encourages staff to think differently about the way CICOA fulfills its mission. It’s a component that’s critical to the future of the agency and its clients.
“The population we serve will continue to grow, and with shrinking government resources, we need to find other sources of revenue and be efficient with existing resources. We must think more like a for-profit business and generate surpluses to support and grow our efforts.”
Michael oversees the development of more efficient fiscal systems and processes. Current projects include an online accounts payable system and facilitating greater availability and transparency of financial reporting.
Before coming to CICOA in 2020, Michael held leadership roles in for-profit and nonprofit settings. His resume includes positions with the Butler Business Consulting Group, CliftonLarsonAllen, Ernst & Young and the Indiana University School of Medicine, where he was a liaison between the school’s clinical departments and the IU Health system.
An Indianapolis native, Michael sees working for an organization that improves the life of the community as an added benefit.
Michael earned a bachelor’s degree in business with an accounting concentration from Indiana University Bloomington. He also holds CPA and Chartered Global Management Accountant licenses.
He is a diehard Indiana University basketball fan, and he enjoys crossword puzzles and spending as much time as possible with family and friends. Additionally, he is a “bonus parent” to his partner’s children.
It’s not in Lisa Schneekloth’s nature to accept the status quo, so it’s no surprise she would rise to the challenge of becoming CICOA’s first chief compliance officer. It’s a big job covering compliance, risk assessment and management, quality assurance, improvement and accreditation.
“The process will ensure the longevity and sustainability of CICOA,” Lisa said. “And it’s definitely in the wheelhouse of what I’m passionate about—doing things the right way.”
Lisa grew up in a single-parent home in the Fountain Square neighborhood of Indianapolis. Her family received subsidies for rent and meals, experiencing first-hand what many of CICOA’s clients go through. That early experience inspired her interest in helping others.
Lisa joined CICOA in 2008 as a care manager. While at CICOA, she’s also served as an options counselor, supervisor and assistant director for Flourish, and director of Meals and More. In that role, she introduced automated processes that have served clients more efficiently and resulted in high staff satisfaction ratings.
Lisa holds a bachelor’s degree in social work from IUPUI and a master’s degree in public administration nonprofit leadership from Indiana Wesleyan University. She is certified in healthcare compliance and healthcare privacy compliance. Her resume also includes work with Big Brothers Big Sisters, early childhood education and the juvenile probation system.
“Working with CICOA, I’ve felt empowered to help people meet their basic needs. I have mentored staff, and now at the C-Suite level, have the opportunity to assure we function at the highest level of compliance and quality while providing exceptional experiences for our consumers,” she said.
Lisa has three adult children, who are all involved in servant leadership. Away from work, she finds time for golf, bowling, reading, exercise and beach vacations with her husband, Scott.
“Treat employees as internal customers by building rapport, relationships and trust” is Denise Weathersbe’s human resources mantra. This philosophy has served her well in HR roles in the student loan, software, hotel and education fields and now with CICOA.
As Chief Human Resources Officer, Denise oversees the organizational culture and the tools and services that help employees focus on advancing CICOA’s mission. The resulting positive, upbeat workplace is one that revolves around the belief that an organization that cares for people is one that employees in turn will care about and deliver their best effort.
Denise comes to CICOA from the National FFA office where she was director of human resources. Her professional background includes experience in organizational strategy and culture, talent management, training, compensation, payroll and benefits, employee relations, electronic data interchange, performance measurement and goal setting. Like many CICOA employees, Denise has engaged previously with the agency while serving as her mother’s caregiver.
Along with degrees from Ball State University and Indiana Wesleyan University, Denise has earned certification as Senior Professional in Human Resources (SPHR) and Senior Certified Professional (SHRM/SCP) for strategic-level HR operations from the Society for Human Resource Management. A Muncie native, she has lived in Indianapolis since 1992. Denise and her husband, Don, are empty nesters, with a daughter, Morgan, who is currently a student at Indiana University in Bloomington.
In her spare time, Denise’s thoughts turn to tropical beaches, her preferred travel destinations. She also enjoys reading, shopping and spending time with friends and family.
In Nicci Annen’s world, the formula for success is simple: “Go to where people are comfortable, provide five-star service, treat them like family and get services to them quickly, so they have peace of mind.”
As Vice President of Customer Service and Community Outreach, Nicci’s charge is to maximize the customer experience and more fully engage with the Central Indiana community. Her resume includes oversight of CICOA’s Aging and Disability Resource Center, caregiver initiatives and outreach programs.
In her new role, Nicci also will lead the planning and development of an Indianapolis senior center with comprehensive services and facilities, a key component of CICOA’s 20-year strategic plan.
She embraces the challenge of delivering exceptional customer service to individuals who may feel they are beyond hope.
“We often engage with people on some of the worst days of their lives. Our job is to show them how to get through whatever situation they’re in,” Nicci reminds her teams.
Nicci, who grew up on Indianapolis’ east side, received an undergraduate degree in criminal justice and a master’s degree in public affairs from IUPUI, as well as a master’s degree in organizational leadership from Indiana Wesleyan. She came to CICOA in 2015 as director of the ADRC after working in financial aid and workforce development.
She was drawn to CICOA by a longstanding interest in nonprofit work. Her interest in exceptional customer service was inspired by the nurses who cared for her father—and her family—prior to his passing.
“I want to give that same compassion and care to everyone who needs it, to help the community and make a difference through customer service. At CICOA, we have such an outstanding culture, you can do that. You feel like you can accomplish anything.”
Nicci and her husband enjoy traveling. Recent trips have included Scotland, Ireland and Hawaii. She’s a confirmed foodie and enjoys family and socializing.
Jonathan Haag’s path from biblical studies major to CICOA’s vice president of innovation isn’t as unusual a journey as it first appears. As he explains, while innovation is rooted in creative confidence at the organizational level, it only takes place when creative confidence is developed and encouraged at the individual level.
“Everyone has something that only they have, and my job is to encourage that out of them. I see that as my ministry,” Jonathan said.
Appointed vice president in 2021, Jonathan served previously as CICOA’s director of strategy and innovation. Currently, he oversees CICOA’s research institute and venture studio, secures capital for projects and facilitates partnerships with other community-based organizations and ventures.
Jonathan came to CICOA in 2016 from Sagamore Institute, an Indianapolis think tank. Working alongside seasoned thought leaders and practitioners from a variety of fields at Sagamore sparked his own restless imagination and furthered an interest in turning ideas into reality. His CICOA highlight reel includes launching Duett, an in-house, for-profit company that connects clients to home healthcare providers, and fostering a culture of innovation across the agency.
When he’s not moving ideas through the innovation pipeline, Jonathan enjoys spending time with his wife, Monica, and their three sons, Landon, Riley and Peyton.
Jonathan holds a B.S. in biblical studies and a minor in journalism from Grace College and Theological Seminary.
When her father was diagnosed with Alzheimer’s disease, Donata Duffy encountered a maze of difficulty trying to find services for him. It was through this struggle that she first heard about CICOA Aging & In-Home Solutions.
“It was my father’s passing before being able to receive services that drives me to garnering partnerships so people will know about CICOA sooner rather than later,” she said.
As vice president of business development, today Donata is focused on diversifying revenue streams, creating opportunities for innovation, improving ease of access, and expanding CICOA’s service lines.
“We want to leverage the strength of CICOA and our partnerships to improve overall population health. The goals are continued growth, a CICOA representative in every health system in our service area, and contracts with all the state’s health plans.
“We want people to think of CICOA as the go-to resource when it comes to identifying social determinants of health and linking consumers to the supports that meet their needs.”
Born in Long Branch, N.J., Donata grew up in Indianapolis. It was to her mother and father—especially her father—that family and friends would always come to for support. No one was turned away. With that upbringing, social work was a natural calling for Donata.
After earning her degree from IUPUI, she worked with Aftercare for Indiana through Mentoring (AIM), Lutheran Child and Family Services, and the City of Indianapolis.
In 2010 Donata joined CICOA in a pre-admission screening position. She served as a managed care options counselor and led the healthcare collaborations department before being promoted to her current position in early 2023.
In her spare time, Donata enjoys spending time with family and friends, traveling, dancing and trying new foods.
As Vice President of In-Home Services, Erica Seabaugh plays an essential role leading service coordination to meet client needs under Indiana’s revised state guidelines for long-term services and supports, known as Pathways for Aging.
In addition to supporting the Pathways transition, Erica is driving the strategic vision of Flourish Care Management (where she previously held positions as care manager, assistant director and director), brain and developmental disabilities services (BDDS) and home accessibility modifications.
Erica is one of the founders of Postbook, an intergenerational postcard exchange and keepsake journal designed to kindle connection between children and older adults and reduce social isolation and loneliness through the lost art of letter writing. The product was developed through CICOA’s Venture Studio, now branded as Wrinkle Innovation, and received a 2023 Innovation and Achievement Award from USAging.
She earned her undergraduate degree at Ball State University and her master’s at IUPUI. After beginning her career in youth services, she gradually realized a greater rapport in working with older adults.
“It wasn’t the career path I thought I’d take, but I remembered the times that I got to spend with my grandparents in Pittsburgh. That quality time was important, and it helped me see how much I connected with older adults. That led me to care management,” she said.
In addition to the contributions that CICOA makes to the quality of life for Central Indiana’s senior community, Erica appreciates the organizational culture that fosters personal and professional growth.
“There’s such a strong passion among the people here and so many ways to have an impact on the organization and the community. It’s helped me grow as leader. I’ve come a long way from being afraid to stand up and speak in front of a group.”
Erica and her husband, Dan, are the parents of two elementary-school aged children and a dog, Cosmo. The family enjoys traveling to see family across the United States, and their favorite mode of winter recreation is skiing and snowboarding in the northern region of Michigan’s lower peninsula.