Training & Education

Interactive workshops led by local trainers.

Empower Your Workforce, Elevate Your Organization

CICOA offers a range of comprehensive training programs designed to equip your team with the skills and knowledge they need to excel. From Person-Centered Thinking to Leadership Development, our workshops empower your employees to deliver exceptional care, drive innovation and foster a positive work culture.

Cultivate a Culture of Excellence

A well-trained workforce is the cornerstone of a thriving organization. CICOA's training programs foster a culture of continuous learning and improvement. By empowering your employees, you'll enhance job satisfaction, boost productivity and improve overall organizational efficiency. Whether you're seeking to improve clinical skills, leadership abilities, or cultural competence, CICOA has the solution.

Top Workplaces Indy Star

Your Partner in Professional Development

In 2024, CICOA was honored with the Top Workplaces specialty award for Training. CICOA's training programs are delivered by experienced industry experts who are passionate about sharing their knowledge. Our flexible learning options, including in-person and virtual workshops, ensure that your team can access the training they need, when they need it.

CICOA Training Workshops

Person-Centered Thinking

CICOA's Person-Centered Thinking (PCT) training empowers your team to provide truly individualized and compassionate care. Our certified trainers deliver engaging workshops that instill the core principles of PCT, ensuring your staff is equipped to meet the unique needs of every client. With PCT, you'll unlock the potential for improved outcomes, increased client satisfaction and a more fulfilling work environment.

Developed by The Learning Community for Person Centered Practices, the curriculum serves as a foundation and philosophical framework for supporting people at risk of losing their independence.

This interactive training provides core skills in Person-Centered Thinking, as required by the state of Indiana for all certified care managers and/or options counselors supporting older adults and persons with disabilities. You must attend all sessions to complete the training. CICOA's Person-Centered Thinking workshops are taught by certified trainers.

At the end of the training, you will be able to develop an Individual Support Plan (ISP) that is person-centered and addresses client preferences, dreams and goals, medical history/current medical concerns, and communication preferences.

We offer flexible options to accommodate your schedule. This training is typically presented in-person, but a virtual option is available.

In-person Training Agenda:
  • Registration and networking (8:30-9:00 am)
  • Presentation of modules by certified PCT Trainers
  • Intermittent breaks
  • Lunch is on your own
  • Concludes at 5:00 pm
Virtual Training Agenda:
  • Six half-day sessions
Person-Centered Thinking Training Cost:

$150 per person

Cancellation Policy:
Cancellations received in writing no less than 5 days before the course will be refunded. No refunds will be made on cancellations received after that date. Please send cancellation requests to tdonelson@cicoa.org. CICOA reserves the right to cancel or postpone this program as necessary. In the event of cancellation, course fees will be fully refunded.

“The teaching touched my unique learning style because it was inclusive and strategies varied well. The instructors were very hospitable, and the pace was good.”

Person-Centered Thinking Training attendee

Leadership Development

Empower your leaders to drive organizational success. CICOA's Leadership Development series offers a comprehensive suite of customizable training programs designed to enhance leadership skills, foster effective communication and promote a positive work culture.

Key Benefits of Leadership Training:
  • Develop Strong Leadership Skills: Equip your leaders with the tools they need to inspire and motivate their teams.
  • Enhance Employee Relations: Learn strategies to build strong relationships with employees and resolve conflicts effectively.
  • Master Essential Leadership Tools: Gain practical insights and techniques to improve decision-making, problem-solving and strategic thinking.
  • Foster a Positive Work Culture: Create a supportive and inclusive environment that attracts and retains top talent.
Our Leadership Training Modules:

CICOA's Leadership Development series offers a wide range of customizable training modules to meet your specific needs, including:

  • Understanding HR as a Leader: Gain insights into HR policies, procedures and best practices.
  • Employee Relations: Learn how to effectively manage employee performance, address conflicts and conduct performance reviews.
  • Leadership Toolkit: Develop essential leadership skills, such as coaching, mentoring and delegation.
  • Progressive Leadership & Growth: Explore advanced leadership concepts and strategies to drive organizational transformation.
Agenda

Each training module is 1-2 hours and includes:

  • Definition and information of the topic
  • Presentation of effective processes and toolkits
  • Interactive examples with resources and takeaway tools
Flexible Training Options:

Our Leadership Development series offers a variety of training options to meet your specific needs. Each training module can be provided independently or as an entire series. Whether you prefer in-person or virtual delivery, we can customize a program to fit your schedule and budget.

Let's elevate your leadership team together.

“I appreciated the knowledge and respect of the trainers and the plethora of applicable skills I can use in my professional and personal life.”

CICOA Training attendee

Learn More about CICOA Training Workshops

Contact us today for pricing and to schedule your company training!

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