Transportation options have changed. Please review the information below to learn about available services. If you have questions or need help finding the right transportation option, contact the Aging & Disability Resource Center or call 317-803-6131.
My Freedom
My Freedom increases transportation options for adults age 60 and older, as well as individuals of any age with disabilities, throughout Central Indiana. Fares are redeemable for both medical and nonmedical transportation, including trips across county lines.
Eligible riders can use My Freedom for work, medical appointments, grocery shopping, pharmacy visits, places of worship, social outings, and many other everyday trips. Service is available across Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Marion, Morgan, and Shelby counties, helping riders stay connected, independent, and engaged in their communities each day.
Thanks to funding from CICOA, CIRTA, and the Federal Transit Administration, participants pay just 25% of each trip’s total cost. Transportation is provided by Ztrip 24 hours a day, 365 days a year, with standard vehicles and wheelchair-accessible minivans. Escorts or personal care assistants may ride at no additional cost, making trips safer, easier, and more accessible.
Learn About Your Title VI & ADA Public Rights
CICOA Aging & In-Home Solutions operates its programs and services without regard to race, color or national origin in accordance with Title VI of the Civil Rights Act of 1964, and in full accordance with the Americans with Disabilities Act (ADA) of 1990.
If you believe you have been the victim of a discriminatory practice due to your race, color, national origin or disability, you may file an official Title VI or ADA complaint. For more information on CICOA’s Title VI and ADA Policy and the procedures to file a complaint, contact the Chief Compliance Officer at (317) 803-6033 or complete the Title VI & ADA Complaint Form and mail it to CICOA.
A complainant may file a complaint directly with the Federal Transit Administration by contacting the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Avenue, SE, Washington DC 20590
If information is needed in another language, contact (317) 803-6156.
Contact CICOA Way2Go Senior Transportation Service
Other Central Indiana Transportation Services
Medicaid Transportation
Medicaid members 59 and younger who need a ride to a medical appointment or pharmacy can request transportation through Verida. Medicaid members 60 years and older need to call their PathWays plan.
Alternate Transportation Resources
Check out this guide for other senior transportation services and public transportation options in your county. Also available in Spanish.