Senior & Disability Transportation

Get rides to medical appointments, pharmacies, grocery stores and more.

If you don’t drive or you have a disability that makes accessing public transportation difficult, getting where you need to go can be a challenge. CICOA can help meet that need through its Way2Go transportation services.

Indianapolis / Marion County Senior Transportation

Residents of Marion County who are at least 60 years of age and have completed an application are eligible for the following transportation services within the county.

More Transportation Services

Medicaid Transportation

Medicaid members who need a ride to a doctor’s appointment, pharmacy or other medical office can request transportation through Verida (formerly Southeastrans). Ask for CICOA Way2Go as your preferred transportation provider.

My Freedom

My Freedom increases transportation options for individuals of any age with disabilities in Central Indiana counties. Fares are redeemable for both medical and nonmedical transportation, including trips across county lines.

Alternate Transportation Resources

Check out this guide for other senior transportation services and public transportation options in your county. Also available in Spanish.

Learn About Your Title VI & ADA Public Rights

CICOA Aging & In-Home Solutions operates its programs and services without regard to race, color or national origin in accordance with Title VI of the Civil Rights Act of 1964, and in full accordance with the Americans with Disabilities Act (ADA) of 1990.

If you believe you have been the victim of a discriminatory practice due to your race, color, national origin or disability, you may file an official Title VI or ADA complaint. For more information on CICOA’s Title VI and ADA Policy and the procedures to file a complaint, contact the Chief Compliance Officer at (317) 803-6033 or complete the Title VI & ADA Complaint Form and mail it to CICOA.

A complainant may file a complaint directly with the Federal Transit Administration by contacting the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Avenue, SE, Washington DC 20590

If information is needed in another language, contact (317) 803-6156.

Contact CICOA Way2Go Senior Transportation Service

Call: (317) 803-6153

Monday – Friday, 8:00 a.m. – 5:00 p.m.

Email: transportation@cicoa.org

"CICOA’s My Freedom service allows us to go whenever and wherever we need, for appointments, errands, or to spend some time out together on a date with just the two of us and our Leader Dog. That independence and freedom is such a blessing!”

The Bowmans are able to remain active in the community, thanks to CICOA’s Way2Go service.