The My Freedom transportation service is currently on hold while it is being revamped. Please check back here for more updates.
How My Freedom Transportation Works
The goal of My Freedom is to increase transportation options for individuals of any age with disabilities in Central Indiana – Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Marion, Morgan, and Shelby counties. My Freedom vouchers are available only for cross-county transports. All consumers must fill out a new application to be eligible for this program.
A limited number of vouchers will be available for purchase by consumers per month on a first-come, first-served basis. Once these vouchers are sold out, consumers will be asked to call back the next month to purchase available fares.
The My Freedom program is sponsored by CIRTA and the Federal Transit Administration.
Beginning in October 2022, the My Freedom program is available only for cross-county transports. If you need to cross county lines, you can purchase the My Freedom vouchers from CICOA after the documents have been received. However, if you need to travel within Marion County, you will have to schedule your trips with IndyGo Access at (317) 917-8758.
Individuals who qualify for the program must have difficulty accessing regular public transportation due to a disability, which may include:
- visual impairment
- physical disability requiring an assistive device for mobility
- developmental delay
- mental illness
- difficulty standing, walking, and/or climbing stairs
- participating in physical and/or occupational therapy
- undergoing chemotherapy, radiation, or kidney dialysis, treatments or surgeries
Contact CICOA Way2Go Transportation Service
Call: (317) 803-6153
Monday – Friday, 8:00 a.m. – 5:00 p.m.