Aging & Disability
The Aging & Disability Resource Center (ADRC) is often a client’s first point of contact with CICOA, either through a phone call, an online request, or an in-person Options Counseling session. The department of 29 staff members has traditionally worked in the office full time under the leadership of Nicole Annen, ADRC Director. When the…
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The Flourish Care Management department now serves more than 9,300 case managed clients and continues to keep pace during these challenging times. Life and work flow and processes have changed for the Flourish team during this pandemic, but our staff has risen to the challenge. In early March, care managers identified clients who were most…
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Safe at Home is a service offered by CICOA to help our neighbors age in place through home accessibility modifications. According to AARP, more than 90 percent of people aged 60 or older want to stay in their home and community for as long as possible. One primary barrier to aging in place is when…
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During the COVID-19 pandemic, CICOA’s senior transportation service, Way2Go, has remained on the front line, implementing “new norms” to our work routine and establishing new protocols to ensure passenger and driver safety. The first of these new measures was to make the CDC’s social distancing guidelines mandatory. To accomplish this, we reduced the number of…
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Meals & More is a much needed and valued service of CICOA. We generally serve over 1,600 seniors a month via our home-delivered meal option and 875 seniors a month via the commodity box program. By the end of March, all of our neighborhood meal sites and hospital/restaurant voucher sites closed due to the COVID-19…
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“What do you need? How can we help?” The call came from Matt McLaughlin, Regional Vice President for Oak Street Health, who was exploring food deliveries for at-risk seniors during the present COVID-19 health crisis. Being able to quickly identify and support at-risk individuals is central to CICOA’s collaboration with Oak Street Health in the…
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Are you stuck at home during the COVID-19 scare? For most of us, home is a special place to be with those we love in a comfortable, safe environment. For some, however, the home can present its own hazards. The CDC estimates that one in four people age 65 and older fall every year, and…
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When Eskenazi Health doctors have an elderly patient struggling to find a ride to an appointment, they talk to Greg Gorden. If their patient is struggling to live alone, but doesn’t want to go to a nursing facility, they call Greg Gorden. In fact, CICOA’s field operations manager is so well known at Eskenazi, many…
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One of CICOA’s goals is to enrich the lives of those it serves. That’s now happening through music therapy. Amy Rohn, a Celtic harpist from Indianapolis, volunteers her time to bring her music into the homes of several CICOA clients each month. While music therapy at CICOA is in its early stages, it’s already garnering…
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“I’m just thankful for all God’s done for me.” Tom, 62, a Marine Corps veteran with disabilities, sat on the edge of his bed and wiped a tear from his eye, unable to continue speaking. Around him, Tom’s home was filled with the sounds of demolition — hammers, power tools, the hollow noise of wood…
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