Field Notes
As a care manager assistant, my job is to complete various tasks for other care managers. Since being hired, I’ve particularly noticed the heartwarming impact home modifications have on our…
Read MoreDr. Healey, a geriatrician with St. Vincent’s Center for Healthy Aging, made a presentation to CICOA’s care management staff in May about the need for a paradigm shift in the…
Read MoreThe role of care manager is important. It’s also a role with no concrete job description, and that is one of the aspects that I love most. A Client in…
Read MoreBy Julia Ollikainen and Trellie Johnson, MSW Interns A question we get asked often is, “Why social work?” For Julia, it felt like something she was called to do. For…
Read MoreA care manager reflects on a client’s passing Connie was unlike anyone I have ever known. She lived with post-polio syndrome for most of her life, which left her with…
Read MoreNo matter where I am or whom I encounter, I always want to be inclusive and respectful, as well as create a welcoming and safe space. That requires a “self…
Read MoreBy Shannon Harshman, Flourish Care Manager Independence, dignity, and quality of life. The manifestation of these three goals differs with each client, and it is the CICOA Flourish Care Manager’s…
Read More–by Chad Bales, Assistant Director of Flourish Care Management, and Tami Vernon, Care Management Supervisor Having worked a combined 32 years at CICOA, we have seen the amazing impact that…
Read MoreAs a CICOA Care Manager who is passionate about each of my clients, I am always looking for new ways to do a better job, to push case management to…
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