Field Notes

How to Be Productive While Working from Home

March 20, 2020

Across America and throughout the world, people are working from home. Some, like the care managers at CICOA, have had this privilege for some time. Some are new to it.…

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What’s a Care Manager Floater?

November 5, 2019
Katy Meeks

This is a question I’m repeatedly asked. Since January 2013, I’ve been working as a care manager. During my second maternity leave, our family decided to move from the north…

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The Impact of Home Modifications on Independent Living

November 5, 2019
wheelchair ramp at client home

As a care manager assistant, my job is to complete various tasks for other care managers. Since being hired, I’ve particularly noticed the heartwarming impact home modifications have on our…

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From Disease-Centered to Person-Centered Care Management

August 8, 2019
Hannah Monroe

Dr. Healey, a geriatrician with St. Vincent’s Center for Healthy Aging, made a presentation to CICOA’s care management staff in May about the need for a paradigm shift in the…

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Care Managers Make a Difference, Even When It Seems Impossible

July 9, 2019
Emily Rodehoffer

The role of care manager is important. It’s also a role with no concrete job description, and that is one of the aspects that I love most. A Client in…

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Practicum Experience as Social Work Interns

May 22, 2019
Interns 2019

By Julia Ollikainen and Trellie Johnson, MSW Interns A question we get asked often is, “Why social work?” For Julia, it felt like something she was called to do. For…

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I'll See You Again Someday

May 6, 2019
Courtni Tex

A care manager reflects on a client’s passing Connie was unlike anyone I have ever known. She lived with post-polio syndrome for most of her life, which left her with…

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An Inclusive and Welcoming Environment

February 25, 2019
Adrienne Kennedy

No matter where I am or whom I encounter, I always want to be inclusive and respectful, as well as create a welcoming and safe space. That requires a “self…

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Creating a Person-Centered Care Plan

February 7, 2019

By Shannon Harshman, Flourish Care Manager Independence, dignity, and quality of life. The manifestation of these three goals differs with each client, and it is the CICOA Flourish Care Manager’s…

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CICOA Very Merry Days

December 31, 2018
Very Merry Days Gifts

–by Chad Bales, Assistant Director of Flourish Care Management, and Tami Vernon, Care Management Supervisor Having worked a combined 32 years at CICOA, we have seen the amazing impact that…

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