Field Notes
As a care manager assistant, my job is to complete various tasks for other care managers. Since being hired, I’ve particularly noticed the heartwarming impact home modifications have on our…
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Dr. Healey, a geriatrician with St. Vincent’s Center for Healthy Aging, made a presentation to CICOA’s care management staff in May about the need for a paradigm shift in the…
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The role of care manager is important. It’s also a role with no concrete job description, and that is one of the aspects that I love most. A Client in…
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By Julia Ollikainen and Trellie Johnson, MSW Interns A question we get asked often is, “Why social work?” For Julia, it felt like something she was called to do. For…
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A care manager reflects on a client’s passing Connie was unlike anyone I have ever known. She lived with post-polio syndrome for most of her life, which left her with…
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No matter where I am or whom I encounter, I always want to be inclusive and respectful, as well as create a welcoming and safe space. That requires a “self…
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By Shannon Harshman, Flourish Care Manager Independence, dignity, and quality of life. The manifestation of these three goals differs with each client, and it is the CICOA Flourish Care Manager’s…
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–by Chad Bales, Assistant Director of Flourish Care Management, and Tami Vernon, Care Management Supervisor Having worked a combined 32 years at CICOA, we have seen the amazing impact that…
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“What do you want to do when you graduate?” is a question I hear frequently, and my answer is always changing. I currently am a student at IUPUI in the…
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As a CICOA Care Manager who is passionate about each of my clients, I am always looking for new ways to do a better job, to push case management to…
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