Field Notes
For CICOA Care Manager Darrell Pierce, a U.S. Army veteran, Veterans Day is a somber occasion. He reflects on the number of veterans who succumb to suicide, a statistic that may be as high as 22 veterans per…
Read MoreThe telephone rings. On the other end of the call is a waiver service provider who has just walked into an adult client’s home filled with feces, urine, vermin, flies and standing water. On another occasion, a home…
Read MoreI began working from home full-time last spring, two weeks before my kids started e-learning for the rest of the school year. I had found the balance of calling clients,…
Read MoreThey say that it’s the little things that make a difference, and for our clients and caregivers, this is no different. Everyone’s victory is their own. Sometimes the victory is a…
Read MorePutting Person-Centered Care into Action CICOA’s Flourish Care Management department places great value on practicing a person-centered approach to care management. What exactly does this mean? To me, person-centered care…
Read MoreOne thing I have cherished about CICOA in my first six months with the agency is its core values, because they are similar to my own. In particular, I appreciate…
Read MoreIndiana Division of Aging Provides Greater Flexibility to Meet Needs During COVID-19 Pandemic I always look for the silver lining in situations or times that seem difficult, so it should…
Read MoreAcross America and throughout the world, people are working from home. Some, like the care managers at CICOA, have had this privilege for some time. Some are new to it.…
Read MoreThis is a question I’m repeatedly asked. Since January 2013, I’ve been working as a care manager. During my second maternity leave, our family decided to move from the north…
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