Field Notes
For CICOA Care Manager Darrell Pierce, a U.S. Army veteran, Veterans Day is a somber occasion. He reflects on the number of veterans who succumb to suicide, a statistic that may be as high as 22 veterans per…
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The telephone rings. On the other end of the call is a waiver service provider who has just walked into an adult client’s home filled with feces, urine, vermin, flies and standing water. On another occasion, a home…
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I began working from home full-time last spring, two weeks before my kids started e-learning for the rest of the school year. I had found the balance of calling clients,…
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They say that it’s the little things that make a difference, and for our clients and caregivers, this is no different. Everyone’s victory is their own. Sometimes the victory is a…
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July 26, 2014, began as an ordinary, beautiful summer day. But in an ordinary instant, our lives changed dramatically. It was about 4:00 p.m. that Saturday when I received a…
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Putting Person-Centered Care into Action CICOA’s Flourish Care Management department places great value on practicing a person-centered approach to care management. What exactly does this mean? To me, person-centered care…
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One thing I have cherished about CICOA in my first six months with the agency is its core values, because they are similar to my own. In particular, I appreciate…
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Indiana Division of Aging Provides Greater Flexibility to Meet Needs During COVID-19 Pandemic I always look for the silver lining in situations or times that seem difficult, so it should…
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Across America and throughout the world, people are working from home. Some, like the care managers at CICOA, have had this privilege for some time. Some are new to it.…
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This is a question I’m repeatedly asked. Since January 2013, I’ve been working as a care manager. During my second maternity leave, our family decided to move from the north…
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