Wheelchair Transportation

An affordable transportation option for Indianapolis seniors who use a wheelchair.

How Wheelchair Transportation Works

Older adults who use a wheelchair for their mobility needs may receive up to 15 wheelchair transportation vouchers monthly for a cost of $6.00 per voucher. This is the maximum per month based on availability, and vouchers are distributed on a first-come, first-served basis. Each voucher is good for a one-way trip for any purpose within Marion County.

After receiving the vouchers, call Indianapolis Yellow Cab directly to schedule a ride. Indianapolis Yellow Cab provides curb-to-curb services. If you are utilizing a wheelchair, a Personal Care Attendant or escort may ride along free of charge to assist you. Please make sure to notify dispatch of the additional passenger when scheduling. For more information, call (317) 803-6153.

Additional questions may be answered by viewing the Frequently Asked Questions.

Eligibility

How to Get Started

To use the wheelchair voucher fare, you must first complete and submit a Senior Transportation Application (Online / English / Spanish). Your application will be processed with three to five business days of receiving it in our office. If you would like to place an order for wheelchair voucher fare at the time you submit your application, you must include details of your order. Your order will be processed and the wheelchair voucher fare will be sent to you by mail within five business days.

There is a limit on the amount of wheelchair voucher fare CICOA can issue per month. If we have reached this limit when we receive your order, you will be notified by a Way2Go staff member.

Complete a Senior Transportation Application (Online / English / Spanish) prior to first-time use for any travel option and return it to CICOA:

  • Scan and email to: transportation@cicoa.org
  • Fax to: (317) 803-6151
  • Mail to: CICOA Aging & In-Home Solutions, ATTN: Way2Go Transportation, 8440 Woodfield Crossing Blvd., Ste. 175, Indianapolis, IN 46240
  • Visit our office: 8440 Woodfield Crossing Blvd., Ste. 175, Indianapolis, IN 46240

If someone other than the consumer will be scheduling trips or ordering taxi discount coupons, a Proxy Form authorizing this representative must be completed. Separate forms must be completed for each authorized representative. Forms can be completed at any time. Download the proxy form here.

To Place Future Orders

  • Phone: Call (317) 803-6153 to order with a credit card and receive your wheelchair transportation vouchers by mail.
  • Mail a check or money order to: CICOA Aging & In-Home Solutions, ATTN: Way2Go Transportation, 8440 Woodfield Crossing Blvd., Ste. 175, Indianapolis, IN 46240
  • Visit our office: 8440 Woodfield Crossing Blvd., Ste. 175, Indianapolis, IN 46240

Apply for Services

Download, complete and submit a Senior Transportation Application.

Apply for Proxy Status

If you need to schedule a trip for someone other than yourself, please download, complete and submit the Proxy Form below. The client also must sign the release.

Contact CICOA Way2Go Transportation Service

Call: (317) 803-6153

Monday – Friday, 8:00 a.m. – 5:00 p.m.

Email: transportation@cicoa.org