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ADRC Continues to Answer the Call
The Aging & Disability Resource Center (ADRC) is often a client’s first point of contact with CICOA, either through a phone call, an online request, or an in-person Options Counseling session. The department of 29 staff members has traditionally worked...
Flourish Care Management Remains Committed to Clients’ Needs
The Flourish Care Management department now serves more than 9,300 case managed clients and continues to keep pace during these challenging times. Life and work flow and processes have changed for the Flourish team during this pandemic, but our staff...
Home Accessibility Modifications Keep Seniors Safe at Home
Safe at Home is a service offered by CICOA to help our neighbors age in place through home accessibility modifications. According to AARP, more than 90 percent of people aged 60 or older want to stay in their home and...
Keeping a Promise to Keep Her at Home
“Mike, honey, I don’t know where I am or how to get home.” Sitting in the parking lot of a local store, Corinne called her husband, confused. They both realized something was not right. She was able to describe her...
Way2Go Transportation Adapts to Continue Serving Seniors
During the COVID-19 pandemic, CICOA’s senior transportation service, Way2Go, has remained on the front line, implementing “new norms” to our work routine and establishing new protocols to ensure passenger and driver safety. The first of these new measures was to...
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